Shipping policy

Shipping Policy

Thank you for shopping with Krazy and Creative! Here's everything you need to know about how we ship your order.

Processing Time Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking details once your order has shipped.

Domestic Shipping (Australia) We offer standard and express shipping across Australia. Delivery times and rates are calculated at checkout.

International Shipping We ship to a wide range of countries worldwide. International delivery typically takes 7–21 business days depending on your location and local customs processing. Shipping rates are calculated at checkout.

Customs & DutiesInternational orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our pricing or shipping costs.

Order Tracking Once your order ships, you'll receive a tracking number via email so you can follow your parcel's journey.

Lost or Delayed Parcels If your order hasn't arrived within the expected timeframe, please contact us at [your email address] and we'll do our best to help.